Queue Hacker

A student team on a three-week creative problem solving course at Hyper Island in Manchester, UK came up with the idea to move the queue outside of the Post Office so customers can do what they need to in their own time.

Queue Hacker was developed for the UK Post Office, from a brief delivered by the agency Dare. The students (Richard Trovatten, Paulo Yanaguizawa, Hanna Mejia Beaton, Leo Senra, and Thomas John Clegg) developed the idea for a real-time ticket app that allows customers to browse and order tickets wherever they are and lets them know how long it will be before they’re next in line.

 

Now we just need a DMV version.

(h/t @tim_leake)

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Hyper Island: The Notes

Roughly a month ago, I was fortunate enough to attend Hyper Island's Master Class with 25 or so others from Publicis. Monica Escobar, co-worker and amazing doodler, took her notes in visual form, and those are the ones you see above. Since we returned from our three-day session last month, Monica has been sharing her notes sporadically on purpose so we'd continue to get inspired as the days and weeks went on.

I wanted to share some of her notes, for those who have yet to attend Hyper Island, but also for those who have and need another refresher of inspiration. I like that some of the notes are vague, and don't get into too much of the learning, but share enough that you start to think, and hopefully get inspired.